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Return & Exchange Policy

Shipping Policy

At TID Facade, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy. If you wish to return or exchange an item, please contact us within 30 days of receiving your order. We will provide you with a return shipping label and instructions on how to proceed. Once we receive your returned item, we will issue a refund or exchange as requested. Please note that some items may be subject to a restocking fee. Contact us for more information.

Return & Exchange Policy

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Contact

TID Facade Joint Stock Company:
No. 4 Lieu Giai, Ngoc Ha Ward, 
Hanoi
 
Phone: 024 3202 1051
Email: facade@tidgroup.com.vn

TID South Joint Stock Company:
39B Truong Son, Tan Son Nhat Ward, Ho Chi Minh City

 
Phone: 024 3202 1051
Email: facade@tidgroup.com.vn

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